Who can do CMQ/OE Certification Course?

The role of quality professionals is evolving at all levels. You have the skills, knowledge and experience in quality management. Why not certify it from the American Society for Quality (ASQ), USA, the world’s leading authority on quality? CMQ/OE validates your education, training, experience, and knowledge in Quality Management and demonstrates that you have met the ASQ standards for Quality Management and reflects professionalism in the quality field. This is a highly recommended course for all quality management professionals, viz., Quality Manager, QA/QC Engineer, Quality Assurance Manager, ISO Auditors etc., or anyone who leads, manages or supports quality improvement programs.

What are the CMQ/OE Certification eligibility requirements?

According to your education level, you must have the following years of On-the-Job Experience in one or more of the areas of the Certified Manager of Quality / Organizational Excellence Body of Knowledge. Diploma—9 Years, Associate degree—8 Years, Bachelor’s degree—6 Years, Master’s or doctorate—5 Years. A minimum of five years of this experience must be in a decision-making position. This may or may not include management or supervisory positions.

How to Apply for the CMQ/OE Certification Exam?

Register with American Society for Quality to get started, Apply for ASQ Membership and complete CMQ/OE Exam application online form. Submit your online application - ASQ will review all your documents and notify you with the further steps.

How to maintain your CMQ/OE Certification?

To maintain the integrity of your Manager of Quality/Organizational Excellence certification, ASQ requires that you recertify every three years. Two Ways to Recertify:- 1) Recertification Journal: Obtain a minimum of 18 re-certification units (RUs) during your three-year certification period. Document them in your re-certification journal. 2) Examination: Sit for the exam. (Required if your certification expired and is past the six-month grace period.)

Certified Manager of Quality / Organizational Excellence

Name: CMQ/OE Certification Training Course
Brand: 3FOLD
SKU: 10
Price: 590 USD
Availability: InStock
Rating: 4.90 (910 reviews)

“The Certified Manager of Quality/Organizational Excellence (CMQ/OE)® is a professional who leads and champions process-improvement initiatives—everywhere from small businesses to multinational corporations—that can have a regional or global focus in a variety of service and industrial settings.

A Certified Manager of Quality/Organizational Excellence (CMQ/OE)® facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.” – ASQ

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CMQ/OE Online Course Key Features

100% Online

Complete your Certified Manager of Quality course at the comfort of your home or office.

Guaranteed Quality

Rest assured of high-quality training and course resources.

Quick Turnaround

Get your Course completion certificate at the end of your last class.

World-class Resources

Pre-course video lessons, Knowledge-check quiz, Recorded video lessons, Mock exams, Activities workbook, and more.

Virtual Interactive Sessions

Same as physical classroom environment and better! Live, Interactive, Q&A, Discussions, Polls, and Recorded.

Learning-by-doing

Learn by doing, 80% of our course focuses on lectures, discussions, exercises, and cooperative learning, and more.

Top 10 Highlights of the Course:

1. Comprehensive CMQ/OE online certification training.
2. High-quality study materials to enrich your understanding of the CMQ/OE body of knowledge.
3. The course focuses on CMQ exam preparation through practice and discussion.
4. Certified trainer with multiple ASQ certifications.
5. Gamified quizzes and full-length mock exams for active learning.
6. Access to our learning management system for one year, including video lessons and module-wise exams.
7. Comprehensive ASQ certification application and scheduling support.
8. Cost-effective course options from one of the UAE’s most reputable training institutes.
9. Trusted by over 28,000 worldwide learners.
10. Continuous learning opportunities with our quality management certification.

Sample Certificate

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CMQ/OE Certification Online Course Details

Certified Manager of Quality/Organizational Excellence Course Summary

The CMQ/OE® training course provides a detailed study of the management of quality and organizational excellence based on the “Manager of Quality/Organizational Excellence Body of Knowledge” 2014, published by ASQ, USA.

The course will explain quality management philosophies and principles, including leadership, strategic plan development and deployment, management elements and methods, quality management tools, customer-focused organization, supply chain management, and training and development. Participants will have a thorough understanding of key aspects of quality management and organizational excellence principles and have the skills and knowledge to lead teams to establish, support, and implement organization-wide goals and strategic initiatives.

Learning Objectives

1. Define and describe the role of leadership including organizational structure, leadership challenges, teams, and team processes to lead an organization.
2. Prepare and deploy strategic plans considering various environmental factors.
3. Understand the influence of various management elements and methods on organizational excellence.
4. Apply various quality management tools for problem-solving, process management, and performance measurements.
5. Analyze the importance of customer identification, segmentation, and customer relationship management.
6. Develop, evaluate and manage the supply chain.
7. Create training plans and evaluate training effectiveness after deployment.

Teaching and Learning Methodology

A combination of lectures, discussions, exercises, and cooperative learning will be used. Active learning will focus on discussion based on trainee organizational scenarios related to the application of qualitative and quantitative methods that will facilitate decision-making in quality management and organizational excellence initiatives. Assessment is done through standard structured response questions. A summative comprehensive assessment at the end of the course will assess comprehension of the core concepts.

CMQ/OE Certification Eligibility Criteria:

To ensure that the Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification is accessible to dedicated professionals across various industries, the American Society for Quality (ASQ) has established certain eligibility requirements. These prerequisites are designed to ensure that all certified professionals possess a minimum level of knowledge and practical experience.

Work Experience

Minimum Experience Required: 10 years

Experience in CMQ/OE Body of Knowledge: You need a minimum of 10 years of on-the-job experience in one or more areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge.

Decision-Making Position: Out of these 10 years, 5 years must be in a decision-making position. A decision-making position is one that holds the authority to define, execute, or control projects/processes and is responsible for the outcome.

Utilizing Previous Certifications: If you are already ASQ certified as a Quality Auditor, Reliability Engineer, Software Quality Engineer, or Quality Engineer, the experience used to qualify for these certifications can be used to qualify for the CMQ/OE certification, as long as you meet the 10-year minimum requirement.

Education

Diploma from a technical or trade school: One year

Associate degree: Two years

Bachelor’s degree: Four years

Master’s or doctorate: Five years

Note: Only one of these waivers can be claimed.

Examination

Exam Format: Multiple-choice questions

Exam Language: Available in English for computer-delivered format and in English or Mandarin for paper and pencil format (location dependent).

Work Experience Requirement: All work experience must be in a full-time, paid role. Paid internships, co-op, or any other course work cannot be applied towards the work experience requirement.

Educational Waivers: Educational waivers are not granted for part-time work.

Certification Training: Take the first step towards becoming a Certified Manager of Quality/Organizational Excellence by fulfilling the requirements and enrolling in our online CMQ certification training.

Benefits: Enhance your professional profile and open doors to numerous career opportunities.

Who Should Attend the CMQ/OE Exam Preparation Course?

Are you looking to advance your career in quality management and organizational excellence? The CMQ/OE exam preparation course is designed for professionals across various roles who are committed to improving their skills and driving excellence within their organizations. This course is ideal for:

Quality Managers, Quality Engineers, Quality Assurance Managers, Operations Managers, Production Managers, Process Improvement Managers, Six Sigma Black Belts and Master Black Belts, Lean Practitioners, Quality Control Managers, Compliance Managers, Regulatory Affairs Managers, Project Managers, Business Analysts, Continuous Improvement Managers, Consultants in Quality Management, Quality Auditors, Directors of Quality, Manufacturing Managers, Customer Service Managers, Supply Chain Managers, Research and Development Managers, Organizational Development Managers, Human Resources Managers, Technical Managers, Training and Development Managers

Enhance your expertise in quality management, learn the latest industry tools and techniques, and lead your organization to new heights of performance and customer satisfaction. Join us for the CMQ/OE exam preparation course and take the next step in your professional journey.

Certified Manager of Quality/Organizational Excellence Online Course Outline

Upon successful completion of the course, the participant will demonstrate the ability to:

Module 1

Module 1: Leadership

- Organizational Structures
- Leadership Challenges
  Roles and responsibilities of leaders
  Roles and responsibilities of managers
  Change management
  Leadership techniques
  Empowerment
- Teams and Team Processes
  Types of teams
  Stages of team development
  Team-building techniques
  Team roles and responsibilities
  Team performance and evaluation
- ASQ Code of Ethics

Module 2

Module 2: Strategic Plan Development and Deployment

- Strategic Planning Models
- Business Environment Analysis
  Risk Analysis
  Market forces
  Stakeholder analysis
  Technology
  Internal capability analysis
  Legal and regulatory factors
- Strategic Plan Deployment
  Tactical plans
  Resource allocation and deployment
  Organizational performance measurement
  Quality in strategic deployment

Module 3

Module 3: Management Elements and Methods

- Management Elements and Abilities
  Roles and responsibilities of leaders
  Roles and responsibilities of managers
  Change management
  Leadership techniques
  Empowerment
  Risk management
  Knowledge management
- Communication Skills and Abilities
  Communications techniques
  Interpersonal skills
  Communications in a global economy
  Communications and technology
- Project Management
  Project management basics
  Project planning and estimation tools
  Measure and monitor project activity
  Project documentation
- Quality System
  Quality mission and policy
  Quality planning, deployment and documentation
- Quality system effectiveness
- Quality Models and Theories
  Quality management standards
  Performance excellence models
  Other quality methodologies
  Quality philosophies

Module 4

Module 4: Quality Management Tools

- Problem-Solving Tools
  The seven classic quality tools
  Basic management and planning tools
  Process improvement tools
  Innovation and creativity tools
  Cost of quality (COQ)
- Process Management
  Process goals
  Process analysis
  Lean tools
  Theory of constraints (TOC)
- Measurement: Assessment and Metrics
  Basic statistical use
  Sampling
  Statistical analysis
  Measurement system analysis
  Trend and pattern analysis
  Process variation
  Process capability
  Reliability terminology

Module 5

Module 5: Customer-Focused Organization

- Customer Identification and Segmentation
  Internal customers
  External customers
  Customer segmentation
  Qualitative assessment
- Customer Relationship Management
  Customer needs
  Customer satisfaction and loyalty
  Customer service principles
  Multiple and diverse customer management

Module 6

Module 6: Supply Chain Management

- Supply Chain Management
  Supplier selection and approval
  Supplier risk management
  Supplier communications
  Supplier performance
  Supplier improvement
  Supplier certification, partnerships, and alliances
  Supplier logistics and material acceptance

Module 7

Module 7: Training and Development

- Training and Development
  Training plans
  Training need analysis
  Training material, development, and delivery
  Training effectiveness and evaluation

Upcoming Certified Manager of Quality/Organizational Excellence Online Training Schedule

JANUARY 2025

Only on Sundays

January 5, 12, 19, and 26, 2025
8:00 AM – 1:00 PM GST
(Convert to your time zone)
Live Virtual Class
~~AED 3636 / USD 990~~
AED 2167 / USD 590
(Price is inclusive of VAT/GST)

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Frequently Asked Questions (FAQ) – CMQ/OE Certification

What is the CMQ/OE certification?

CMQ/OE is a professional certification that validates your ability to drive process-improvement initiatives, lead team efforts, manage customer/supplier relations, and employ knowledge management tools in resolving organizational challenges.

Who can pursue the CMQ/OE certification?

Anyone in a leadership role who is interested in enhancing their quality management skills, such as CEOs, managers, consultants, directors, and coordinators, across all industries, should consider attending.

What is the format of the CMQ/OE examination?

The CMQ/OE exam is a multiple-choice question exam. It is available in a computer-delivered format.

What is the importance of the CMQ certification online course by 3FOLD Training?

The CMQ certification online course by 3FOLD Training prepares you to ace the CMQ/OE exam by providing you with comprehensive knowledge, mock exams, and expert guidance.

What is the CMQ certification cost when studying with 3FOLD Training?

For the most accurate and updated information about the CMQ certification cost, please contact our support team at +971.50.4819989 or online[at]3foldtraining[dot]com.

Is the CMQ/OE certification recognized worldwide?

Yes, the CMQ/OE certification is globally recognized and highly valued in various industries around the world.

How can I prepare for the CMQ/OE exam?

There are various ways to prepare for the CMQ/OE exam. One option is to enroll in 3FOLD Training’s comprehensive course. We offer live online classes, recorded videos, quizzes, mock exams, and dedicated course materials to help you study effectively.

How is the CMQ/OE exam structured?

The CMQ/OE examination consists of a single part with 180 multiple-choice questions. Among these questions, 165 are scored while 15 are unscored. The total appointment time for the exam is four and a half hours, with an allocated exam time of 4 hours and 18 minutes.

How can I apply for the CMQ/OE exam?

To apply for the CMQ/OE exam, you need to complete an application form available on the official ASQ website. The application requires you to provide information about your education, work experience, and other relevant details.

Can I take the CMQ/OE exam online?

ASQ offers the option to take the CMQ/OE exam either at a physical testing center or through remote proctoring, depending on your location and preference. Remote proctoring allows you to take the exam from the comfort of your own home or office, provided you meet the technical requirements.

What happens if I fail the CMQ/OE exam?

If you fail the CMQ/OE exam, you can retake the exam. ASQ allows candidates to take the exam a maximum of three times within a 12-month period. However, you will need to pay an exam fee for each attempt.

What is the passing score for the CMQ/OE exam?

The passing score for the CMQ/OE exam is determined through a psychometrically validated process. ASQ does not disclose the exact passing score, as it may vary from one exam administration to another.

How long does it take to receive the CMQ/OE certification after passing the exam?

Upon successfully passing the CMQ/OE exam, individuals can expect to receive notification of their updated certification status on the Accredible website directory within approximately one week.

How long is the CMQ/OE certification valid?

The CMQ/OE certification is valid for three years. To maintain your certification, you must either re-sit the examination or meet the recertification requirements, which include obtaining a specific number of recertification units (RUs) through ongoing professional development activities.